Smart Watches FAQ
The following Smart Watches FAQ are based on the commonly asked questions we have encountered over the years we have been offering the different types of 2G,3G and 4G GPS smartwatches for kids and elderly in our store. If any issue you are facing has not been covered, please feel free to contact us, so that we can assist to resolve the matter.
Do I need a Sim Card to use with Smart Watch?
Yes you will need to get a Micro SIM Card ready which is available for network data communication and with caller ID enabled (activated) through the service provider. In New Zealand we recommend a Vodafone NZ SIM Card. Please note providers like 2 Degrees NZ and Spark only support 3G and 4G watches.
Why is the LBS Location showing 100s metres away?
GPS locating is a way of satellite positioning, so it is quite accurate. But GSM/LBS locating is based on base station, its accuracy depends on the signal strength received by the transmitter, where it has better signal, then its location will be provided. So the error range can be big .
Do I pay monthly charges to use Se Tracker App?
The se tracker is free to use for life. However the app comes with adverts which if you do not want to appear, only then can you pay for them to be removed. Otherwise wait for the advert to run or remove and continue to use the app.
Can Multiple Users Connect to Se Tracker App?
As the initial administrator of the watch, you can issue access to other family members in the app to view the location of the phone and use the app, in addition to providing them access to call the watch
I have bought a smart positioning watch second hand for my daughter. When logging into the app it says “you need to apply for authorisation”. I have contacted the previous owners and they have deleted the SEtracker app. Is there a way the watch can be reset to let me access it?
Graeme
Normally when the app is deleted. You may need to restart the regsitration process. Last resort is to have the watch reset through its IMEI Number if that option fails.
You may have to re-install and re/register the se tracker app, and start again
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